Home Care 360 for Erwin
Jake's Home Services is the hometown company for heating, cooling, plumbing, and electrical in Erwin. Home Care 360 is $24.95 a month.
- Local & family-owned
- Based in Erwin, TN
- Licensed & insured
- Local & family-ownedBased in Erwin
- Upfront pricingA firm price before work starts
- Home Care 360$24.95/month
- Google reviewsRated 4.5 on Google (94 reviews)
One team for the whole house
Family-owned and family-operated in Erwin, backed by the same family behind Pike Plumbing in Western North Carolina.
Formerly Jake's Heating & Air.
We handle heating, cooling, plumbing, and electrical for the whole house, in Erwin and Northeast Tennessee. You get the options in plain language before work starts.
Upfront pricing: you get a firm price and approve it before any work starts. Service calls are $99 on weekdays and $149 after hours. Home Care 360 members pay no dispatch fee Monday through Friday, 7 AM to 4 PM, and after hours the $149 fee is waived if you buy the job. Members get 15% off repair parts. Labor is not discounted, and the parts discount does not apply to equipment replacement.
No heat, no cooling, or a water leak after hours? Call us. Emergency service.
Call Jake's
Call 423-830-2751, or request to join Home Care 360 and a team member will call you to finish enrollment. You are not enrolled until then.
Heating, cooling, plumbing, and electrical
Everything your home needs from one team.
Heating
- Furnace repair
- Heat pump repair
- Heating system replacement
- Heating tune-ups
- Ductless / mini-split
Cooling
- AC repair
- AC replacement & installation
- Cooling tune-ups
- Ductless / mini-split
Plumbing
- Drain cleaning
- Leak & plumbing repair
- Water heater repair
- Water heater replacement
- Tankless water heaters
- Sewer & water lines
Electrical
- Electrical repair & troubleshooting
- Panel upgrades
- Outlets, switches & lighting
- Safety inspections
Erwin
Jake's is based in Erwin. These are places and events people here know by name.
The Erwin Linear Trail is the paved path through town. The section along the Nolichucky River is still closed after Hurricane Helene.
Commercial rafting has returned on the Upper Nolichucky Gorge. Capitol Hall, the restored Art Deco theater on Main Avenue, reopened in 2026. Each October the Unicoi County Apple Festival fills downtown Erwin. Rock Creek Recreation Area, in the Cherokee National Forest east of town, has the creek, the swimming pool, and the Rock Creek Falls hike.
Places people here keep coming back to: The Red Fork, Steel Rails Coffee House, and Clarence's Drive-In.
The former Hotel Erwin on Main Street in downtown Erwin. Photo by Brian Stansberry, CC BY 3.0. Wikimedia Commons. Resized for the web. 
Erwin Linear Trail sign. The section of the trail along the Nolichucky River is still closed after Hurricane Helene. Photo by dmott9, CC BY-ND 2.0. Flickr. 
The Nolichucky River in the valley east of Erwin, from the Appalachian Trail. This is not the Erwin Linear Trail. Photo by Mark Fickett, CC BY 3.0. Wikimedia Commons. Resized for the web. 
Erwin National Fish Hatchery. Photo by U.S. Fish and Wildlife Service Southeast Region, CC BY 2.0. Wikimedia Commons. Flickr. Resized for the web. Also a U.S. Fish and Wildlife Service public-domain work. 
Entrance sign at the Erwin National Fish Hatchery. Photo by Makenzie Foster / U.S. Fish and Wildlife Service, Public domain. U.S. Fish and Wildlife Service. Wikimedia Commons. Resized and saved as JPEG for the web.
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Home Care 360 Membership
One technician for HVAC, electrical, and plumbing. Cooling in the spring, heating in the fall, electrical and plumbing once a year.
$24.95 / month, billed monthly
Billed monthly. Two visits a year.
12-month membership that renews automatically. Cancel with 30 days' notice.
What your Home Care 360 Membership includes
- One technician for all three tradesTrained across HVAC, electrical and plumbing - somebody finally sees the whole house.
- Two visits every year†Cooling before summer, heating before winter. Electrical and plumbing inspected once a year.
- Members pay no dispatch fee*$0 to get us to your door, Monday-Friday 7 to 4. After hours, waived when you buy the job.
- 15% off parts on any repairWhile your membership is active. Labor is not discounted, and it does not apply to equipment replacement.
- Members go to the front of the lineWhen the schedule fills up, member calls get scheduled first.
- $100 a year toward your next system‡Earn $100 every year you are a member, with no cap, toward your next water heater, furnace or system.
- Everything in writing, every visitA copy of the completed checklist after every visit - readings, photos, and what we'd watch.
* No dispatch fee Monday-Friday, 7:00 AM-4:00 PM; after hours, the $149 fee is waived if you buy the job. † Filters are not included with tune-up visits. ‡ Replacement credit requires active membership at time of purchase. § Heavy coil cleaning and a difficult water heater flush are quoted separately.
Plan visits are inspections and routine maintenance. Repairs, parts and equipment replacement are not included. The 15% discount is on repair parts only. Labor is not discounted, and it does not apply to equipment replacement. Renews automatically every 12 months. Cancel with 30 days' notice; if a visit has already been done, you pay for that visit. You'll get the full membership agreement to review and sign before your membership starts.
Questions? Call 423-830-2751.
Request to join Home Care 360 — $24.95/month
Send your request and a team member will call you to finish enrollment. You are not enrolled until then. You'll get the full membership agreement to review and sign before your membership starts.
Not ready for a plan? We still fix it
Heating, cooling, plumbing, and electrical. You get a firm price and approve it before any work starts.
Heating · Cooling · Plumbing · Electrical
Hours and the shop
Jake's Home Services803 Tennessee Rd
Erwin, TN 37650
Hours
Monday – Friday: 7:00 AM – 4:00 PM
Saturday & Sunday: Closed
After hours: emergency calls for no heat, no cooling, and water leaks
Northeast Tennessee. Monday to Friday, 7 AM to 4 PM.